We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Apple Pay, Google Pay, and Shop Pay.

Need invoicing? Internal Sam’s Club payment methods (like POs) aren’t currently available for online orders. Check out our Custom Orders workflow.

We ship FedEx Ground to all 50 U.S. states. Expedited shipping isn’t available for P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories.

Orders ship within 1–2 business days (Monday–Friday, excluding holidays) from Rogers, AR. Delivery timing varies by location and carrier volume.

See our full Shipping Policy for details.

Usually, yes. Most orders ship in one package. If multiple boxes are needed, you’ll still only be charged once.

Eligible items may be returned within 30 days of the ship date. Masks, clearance items, and customized products are final sale. Check our Return Policy for full details.

You can initiate a return request from your order history page, which is found in your account. Access your account by logging in and clicking the "Account" link in the upper right corner.

Absolutely! Custom orders typically start at 48 pieces with a 20–30 day turnaround. Tell us what you need, and we’ll help build a custom quote. Go here to get started!

Your order history can be found in your profile. If you are looking for an order that was placed prior to May 28th, 2026 please contact cservice@samsclubhub.com.